IGTOA is a
nonprofit organization
dedicated to
the lasting protection
of the Galapagos Islands
Peggy Newfield, President
Doris Welsh, Vice President
Sherry Howland, Secretary
Jacque Steedle, Treasurer
David Blanton, Executive Director
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THE FUTURE OF GALAPAGOS TOURISM
Imagine you're returning to the Galapagos
Islands after a long absence -
As you approach the waterfront in Puerto Ayora, it is
barely recognizable. All the familiar landmarks are gone.
There is a flurry of activity as vans pick up passengers
arriving at one of the many long piers. Far out in Academy
Bay, three massive cruise ships are anchored.
A cab driver leans out the window of his car. "Señor, where
do you want to go...Sheraton, Radisson, Mirador?" Where
there used to be small hotels, shops, and a dock for local
fishermen, there are now upscale condos with gardens
overlooking the bay. Spanish-style villas of the Galapagos
Sportfishing Club stretch down the shoreline. There are
stores everywhere, expensive boutiques, cafés selling gelato
and coffee, artists' shops.
You soon learn that many other things have changed. New
tourism demand, coupled with a serious downturn in the
country's economy, became powerful political ammunition for
opening the islands to more tourist arrivals. Why, it was
argued, would the government deny income and jobs to
people who desperately needed them? So the old limits were
discarded.
Tourists, who used to visit many islands on small live-aboard
boats, began to write on their evaluation forms that most of
the islands seemed similar. They could see iguanas, sea
lions, and birds on practically any of them. Further market
research indeed showed that tourism potential would
increase if fewer locations and more diverse activities were
offered.
In the end, small boat owners found it hard to remain
competitive with big cruise ships. Many of them sold out, or
just quit. International cruise companies had the marketing
power. Big ships were cost-effective and brought a great deal
of money to the port towns, at least in the beginning.
But locals tell you that business has not been that good in
Puerto Ayora for some time, nor in San Cristobal. Travelers
complained about over-development. Now, Floreana and
Isabella islands have new, "eco-friendly" lodges and resorts.
There's even a small, upscale eco-lodge on Fernandina. You
can fly from the mainland to any of these islands.
This sad scenario may not be inevitable, but it's certainly
not inconceivable. Some will welcome large scale
development. But those who have a different vision for the
future must ensure that Galapagos tourism is not a product
of mindless growth. Below are some things to consider.
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TOURISTS AS INVASIVE SPECIES
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All human visitors to the Galapagos Islands are invasive. But
some are more benign than others.
Since the visit of Charles Darwin, the Galapagos Islands have
attracted adventurous travelers who have a deep interest in
natural history. For the first two decades of tourism, this
was the typical visitor profile. Gradually, however, a new
type of traveler began to appear, one who did not
necessarily need nor expect such an in-depth experience.
This traveler may be attracted as much by the casino on the
ship as an iguana on the shore.
A veteran Galapagos guide recently told IGTOA about his
experience on a cruise ship, where passengers have a choice
of low, medium, or high intensity walks. Most choose the
low, which is essentially a boat ride, or the medium walk.
High intensity is the usual walk offered by smaller boats.
The guide was asked to report to the bridge by his manager,
who had been reading evaluations. The manager carefully
explained that this was a different kind of boat than the guide
had worked on, and it didn't have the usual type of
Galapagos traveler. Yes, passengers came to see the
Galapagos, but they also came for the boat and its amenities,
the gym, movies, and so on.
In particular, the manager told the guide not to bring up the
topic of evolution. They have had complaints, he said, so
never talk about it unless asked. If asked, the guide could
have a drink with the passenger in the evening and discuss it
privately. Just tell the passengers what they want to hear.
(The guide subsequently quit.)
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NATURAL SELECTION & TRAVEL DESTINATIONS
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For many observers, including IGTOA, the entry of a 500-
passenger ship in Galapagos waters portends a new,
more dangerous stage of tourism development - the advent
of mass tourism. Ecuador, in fact, has set a goal to increase
tourist arrivals to three million visitors within ten years.
But it's a dangerous course. Attracting the wrong kind of
traveler, and the wrong kind of promoters and developers,
can launch a boom-and-bust cycle that has been repeated
over and over again throughout the world.
Mass tourism is susceptible to fads, fashions, and fears.
General interest tourists, especially those who book long
cruises on luxury boats, want a cross-section of many places,
not depth. They tend spend less time and less money in each
place. Often, they've heard about a destination with little real
understanding of where or what it is.
As big boats arrive, the local economy gears up for an influx
of shoppers, not understanding that a destination can be "in"
for a while among mainstream tourists, then go out of
fashion. When the big boats stop coming, local enterprises
built around that business will fail.
Ecuador and South America have been spared scary
headlines in the world press, which has helped the
recent growth of tourism. This is certainly true for
Galapagos, which is seen as isolated from world events. But
that can change.
Large tour companies attract tourists by massive
advertising and promotional campaigns. But when negative
publicity appears, like an outbreak of disease, natural
disasters, political unrest, a terrorist event, even sickness on
cruise boats, these travelers are the first to abandon ship.
Nor does it require a war or terrorist event in the destination
itself to cause panic. After 911, more than ten million tourist
jobs were lost worldwide.
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THE EVOLUTION OF TRAVEL DESTINATIONS
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For the past thirty years, Dr. Stanley Plog has tracked and
analyzed the rise and fall of tourist destinations. In a now
classic paper, entitled "Why Destination Areas Rise and Fall
in Popularity," he presented a psychological profile of
travelers and described the evolution of travel destinations.
He shows how a destination's original attractions and traveler
base can be destroyed by runaway development. Many of us
know this intuitively, or have even witnessed such things
happen. But Dr. Plog goes much further and documents the
process in detail from observations around the world. He has
frequently been called upon to help destinations that have
suffered serious declines.
In a chapter entitled "The Path of Self-Destruction," in his
book, Leisure Travel, he describes how the rise and
fall happens:
At the outset, a destination is discovered by a few
intrepid travelers, who he calls "venturers." Its popularity
eventually grows and spreads among another group of
travelers, the "centrics."
"Destination growth begins when venturers return from a
new place they have visited and tell their near-venturer
friends about the great trip they had. The near-ventureres
are likely to put that on their list of the next place they want
to visit. Near-venturers, in turn, talk about their fabulous
trips to their centric friends, a number of whom have
venturer leanings. Very rapid growth now occurs because
ventures and centrics total slightly over 30 percent of the
population.
At this point, "everything seems rosy at the destination. Each
year, tourist arrivals increase as more people learn about the
exciting new place to visit. Politicians...believe there is no
end to the gravy train. But the seeds of destruction and
decline have already set in, unnoticed by almost
everyone...as tourism development occurs in a largely
unplanned and uncontrolled manner."
He breaks down the process into three stages:
Stage 1:
"The quality of the experience offered to visitors usually
improves, rather dramatically and more gradually during the
early part of Stage 2. The first group to visit, the venturers,
prefers almost everything in a natural state."
Stage 2:
"This represents a long period of stability, and most local
politicians and citizens think that everything is going well,
and will continue to do so for the foreseeable future. But the
high-quality experience typically won't last long. The
destination, now attracting more and more visitors, also
creates interest among developers. Most important, the
character of tourists who arrive also has changed.
Since changes occur gradually, typically over several
decades, few notice what is happening. A destination that
once had everything going in its favor now faces a declining
and difficult future."
Stage 3:
"There is a continuing decline that transforms the character
of the destination. It no longer provides the experiences that
made it unique and special to its earlier visitors. Centric
travelers decide it's become too touristy. New travelers stay
fewer days and spend less on a per diem basis.
He describes "a consistent pattern of economic change, with
more investors, rising property values, and unchecked
growth leading to sprawl. Because of more competition, rates
tend to fall. With decreasing margins, there is little for
maintenance and repair." He states that this stage can
happen quite fast.
Eventually, tourism revenue starts to drop. But "the number
of visitors does not decline in direct relationship to
deterioration in the quality of the destination or visitor yield,
however. In fact, a place can continue to grow in visitor
counts at the time it is already on a downhill path. This
image time lag creates a false sense of security for most
locals."
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DESIGNING THE FUTURE
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The Galapagos Islands and Ecuador can benefit from the
lessons of many other destinations that have experienced the
downward spiral that uncontrolled development ultimately
brings.
In a chapter called "Learning from Past Mistakes," Dr. Plog
writes:
"Those who have responsibility for a destination must think
far in the future and address important critical questions.
'What makes this place special and unique?' 'How can we
preserve or protect those qualities?' 'What must be done to
convince others where we live and work about the benefits of
destination preservation?' 'How can we get more people to be
aware of what is happening when a destination reaches a
turning point and could be heading downward, even though
everything seems to be going quite well?' Good tourism
planners must have sufficient self-confidence to stand up and
speak out on these issues long before others recognize the
dangers."
Galapagos is a fragile destination. We need to carefully
maintain and nurture a stable, benign traveler base that
helps to conserve the islands and marine reserve. And we
need to insist on careful planning and implementation of
appropriate and responsible tourism. The time to do this is
now.
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WELCOME NEW IGTOA MEMBERS!
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IGTOA would like to welcome the following companies into
our membership:
Tropical Nature Travel, located in Gainesville,
Florida, has joined as a Full Member.
ROW International, located in Coeur d'Alene Idaho,
has joined as a Full Member.
We appreciate your support!
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